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What to do if the delivery person brought you the wrong or damaged goods?

You need to check the product on the spot when the delivery person brings it to you. If a balloon is damaged, inflated or the wrong goods are brought to you, call us immediately on +381607447001 and we will deliver the correct goods to you quickly.

If you have not checked the correctness of the goods, you cannot return the downloaded balloons to us.

According to the Law on Consumer Protection ("Official Gazette of RS", No. 62/2014), "the buyer has no right to withdraw from a contract concluded at a distance for the delivery of goods that are subject to deterioration or have a short shelf life."


Withdrawal document.